Privacy Policy

Elevate, operated by Keith Carlson · Last updated October 9, 2026

This policy explains what information Elevate collects from hosts and cleaners who use it, and how that information is used.

Information we collect

For hosts: name, email address, mobile phone number, rental unit details, and booking details the host enters. For cleaners: name, email address, mobile phone number, and the units they clean. We also keep a record of when each person opted in to or out of text messages.

How we use it

We use this information only to run Elevate for the host: to prepare guest communications for the host's approval and to send the account notifications described on our home page. We do not sell personal information and do not use it for advertising.

Text messaging

Mobile phone numbers are used only to send the Elevate notifications you opted in to. Message frequency varies, usually a few messages per week. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared only with the service providers that deliver the messages (such as our SMS carrier provider) and only as needed to send them.

Service providers

Elevate stores data with hosting and database providers and sends text messages through Twilio. These providers process data only on Elevate's behalf.

Keeping and deleting data

We keep information while a host uses Elevate. To ask for your information to be corrected or deleted, email us at the address below.

Contact

Keith Carlson · keith.w.carlson@gmail.com